Prize Pick Up Policy





Non Ticketed Items You Will Have 30 Days To Pick Up

Ticketed Items Have Until 5:30pm The Last Business Day Before The Event To Pick Up Their Prize.  Please Be Cognizant Of Holidays.

You Are To Pick Up Your Prize In Person.

If You Cannot Pick Up A Prize In-Person Please Call Promotions To Make Arrangements

All Winners And/Or Their Proxies Must Show Valid Photo Id When Picking Up The Prize.

Prizes Will Not Be Ready For Pick Up Until The Following Business Day After 10am

Special Circumstances Are When The Prize Is Dated For That Day Or On A Friday For A Show That Weekend.

Or If The Prize Will Not Be In-House Until A Specific Date.


Our Studios are located at 690 East Plumb Lane

We are open Monday-Friday 8:30a -5:30p

690 e plumb lane

  • John Boling

    I won meet and greet tickets for Mastodon this Friday (10/27), i have had a family emergency come up and would like to give these to a friend, can he still attend the meet and greet as well as utilize the tickets, please email me @, or i will try and check back here before leaving town, Thank you!!!